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Does send anywhere use data5/23/2023 ![]() ![]() This eventually led to the introduction of plug-in sandboxing, where Flash can crash on its own without bringing down the entire Firefox browser. For example, Mozilla realized that the primary cause of crashes in Firefox was Adobe’s Flash plug-in. In the case of crash reports, submitting a crash report ensures that developers know you actually had the crash. Perhaps if more power users had had this feature enabled, Microsoft would have reconsidered removing the Start button–a clear error on their part, since they added the Start menu back to Windows 10. Some people theorized that perhaps only less-demanding beginner users had the Customer Experience Improvement Program enabled, while power users–who did use the Start button–were much more likely to disable it. ![]() For example, when Microsoft removed the Start button from Windows 8, they said they did so because very few people actually used the Start button according to the usage statistics they gathered from the “Microsoft Customer Experience Improvement Program” in Windows 7. Sending usage statistics ensures that developers know how people like you use the program and can make decisions with your usage patterns in mind. It’s actually a fairly good idea for you to send usage statistics and crash reports. This helps developers when they’re working on the biggest issues for real users, and gives them enough data to see what causes the crash across many real computers. With enough crash reports, developers can identify the most frequent crashes and fix them. To make these decisions, developers need to have information like these usage statistics, otherwise they’re shooting blindly in the dark.Ĭrash reports are used to identify the frequency of specific crashes and give developers information about their causes. If a developer knows that very few users use an operating system–like Windows XP–they may end official support for Windows XP. If a developer knows that very few users use a particular feature in their program, they may stop working on that feature. Perhaps buttons that users rarely use will be hidden in menus, while options that are frequently used will be made easier to access. They can then take this information into account when modifying Firefox’s interface. For example, Mozilla knows what parts of the Firefox interface its users interact with–at least the users that report usage statistics. Developers usually refer to usage statistics when deciding what changes to make in the application, which features to focus development on, and to inform other decisions that depend on how users actually use the program.
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